Noticeboard

nhs flu jabOur Flu Clinics will be starting soon. Patients aged over 65yrs and over, or those in a clinical risk group will receive a letter with an appointment. Please contact the surgery if you have not received your letter by October 31st. Patients aged 18-64 in at risk groups please contact the surgery to make an appointment.

econsult

Appointments

We are currently running a routine phone appointment system for GP appointments.  Appointments can be made towards the end of the week for the following week with a GP of your choice who can then see you face to face if required.  We are still minimising face to face contact in view of the coronavirus pandemic and so you will only be asked to come to the surgery if your problem cannot be dealt with over the phone.

We run a daily triage service where a GP or other health professional will call you back about problems that need to be dealt with on the day.  Please reserve this service for urgent problems only.

Nurse appointments can be made via reception.  There are also nurse phone appointments available if this is more convenient.

All appointments are bookable by phoning reception.

We also offer an E-consult service which is often the most convenient way to get the help that you need.  When you use the E-consult service, you will be offered a range of options including advice, self-help or the ability to get GP advice and treatment.  You will receive a response by the end of the following working day.

The Practice offers a Chaperone service to accompany you, please mention this when attending your appointment

We have a mixture of appointments throughout the day and offer these from 7.30am to 6.30pm including every 4th Saturday morning.

We constantly strive to respond to our patient's needs and welcome your feedback.

Click here for some top tips about getting the best out of your appointment

Cancellations

If you want to cancel an appointment please phone the Surgery during opening hours or email us at fgccg.centrepractice@nhs.net telling us when the appointment is and who it is with. It helps us if you can give us as much notice as you can so we can offer the appointment to someone else. Thank you.

You can also sign up to our text reminder service and will then be able to cancel appointments by text message.

 
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