Patient News & Information
System Outage
Dear Patients,
As you probably are aware, there is currently a national outage of the GP record software EMIS. We are not informed as of why yet and await further information. As a result of this, it will impact on how the practice can safely see patients, issue medications and e-consults. We are pausing some services on the grounds of safety. Please bare with us, and we will update you once the issue has been resolved.
Reminder of our Zero Tolerance Policy
When contacting the surgery please remember, we are here to help you.
Our staff have the right to be treated with dignity and respect at all times without the risk of threatening behaviour or violence.
This behaviour will not be tolerated towards staff.
UV Safety Awareness Month
Summer is in full swing, and the next few weeks are looking to heat up. This July is UV Safety Awareness Month. When the weather does change , it’s important to be aware of the impacts of UV exposure. To protect yourself, consider staying in the shade during the sun’s peak hours, wearing protective clothing and using a broad-spectrum sunscreen with an SPF of at least 30. We have more tips on Sunscreen safety in our PPG Summer newsletter.
PPG Dementia Leaflet
In this leaflet you will find information, support numbers and symptoms which are often missed, put together by our Patient participation group.
It also importantly express's that 'It is possible to live well with dementia,' and that if supported 'people with dementia are able to continue enjoying activities they have always enjoyed and even to try new ones.'
If you would like more information, please contact the surgery.
If you would like to be a part of our PPG, you can find out how here
Summer Newsletter
We are fast approaching the first day of summer!
Excitment is in the air, and good weather looks to be on the horizon.
Would you like some tips from our PPG group about safety in the sun? Or prehaps tackling Hay fever?
You can read it all in their Summer Newsletter HERE
Cervical Screening Awareness Week 2024
From 17th - 23rd June 2024 is Cervical Screening Awareness Week.
Going for your Cervical Screening can be a daunting thought, and everyone’s experience is different,
but the week is bringing some well needed attention to Cervical screening clinics and why they are important.
Websites such as Macmillian and Jo's Cervical Cancer Trust are sharing different experiences from women and people with a cervix to show it is important to all, ranging from:
screening after giving birth, after menopause, after transition etc.
They also share information, tips, and support on how to make attending your screening a little bit easier.
join the conversation on social media and use the hashtag #CervicalScreeningAwarenessWeek or #CSAW24
Pharmacy First
Did you know most Pharmacies can help with a range of common conditions without needing to see a GP?
The new Pharmacy First service was launched 31 January 2024 and adds to the existing consultation service. This enables community pharmacies to complete episodes of care for 7 common conditions following defined clinical pathways.
For more information of how a Pharmacy can help you, and for a list of the conditions, click the below link
Bank Holiday Closures
Dear Patients,
Our Practice will be closed for the bank holiday on the following date:
Monday 26th August 2024
If you need any medical assistance while we are closed call 111 or go onto their website here
If you need to order any prescriptions please refer to our prescriptions page
Written Requests to Expedite Appointments
Often, patients are requested by the Hospital to obtain a letter from the GP so their appointment can be expedited.
Waiting a longer time for an appointment does not deem your request urgent. According to figures from NHS England, a total of 7.42 million people were waiting to start treatment at the end of May 2023, the highest since records began in August 2007. As a result, we are unable to write letters to expedite your appointment.
If you are experiencing worsening of your symptoms, we advise you to contact your specialist directly so they can assess your condition and make the necessary arrangements. If you have difficulty in accessing your consultant, we advise you to contact PALS for assistance.