Patient News & Information
Spring Covid-19 Boosters 2025
We are now inviting patients to book in for Spring booster vaccinations.
How to Book Your Vaccination: If you are eligible, you will be sent an invite to book your spring booster vaccination. Please use the booking link on the invite to book your appointment. We also have measures in place to contact our patients who do not have a mobile phone to invite you in for an appointment.
All vaccinations will be administered at Westlands Medical Centre through our Extended Access Service on Saturdays.
Who is eligible?
- Adults aged 75 years and over
- Residents in care homes for older adults
- Individuals aged 6 months and over who are immunosuppressed
New Digital Triage for Minor Illnesses
The Centre Practice is now offering patients the option to Self-refer to local pharmacies for Minor Illnesses, these include:
• Cold or Flu symptoms
• Sore throat
• Cough
• Diarrhoea
• Skin / Rash issues
• Hay Fever
Pharmacists are qualified healthcare professionals and can offer clinical advice and medicines for all sorts of minor ailments, with a same day consultation at a time that suits you.
The referral process is secure and easy to access. Please complete the digital triage on the link below to see if your condition is appropriate for self referral
https://www.patienttriage.co.uk/centre-practice?serviceId=b33c1f59-66fb-410b-aa6d-f42674d334f8
(Please note: If you self-refer on a weekend, your referral will not be seen until the next working day)
Winter Newsletter
Its almost Winter!
Which means our PPG Winter Newsletter is Here.
For tips on how to stay safe to where to get vaccinations.
You can read it all by clicking the link above.
If you are subscribed to our newsletter it will be sent to you via email. You can subscribe at anytime by filling out our quick and easy submission form on our homepage.
Letters to GP's
There has been an increase in patients sending in letters to the practice addressed to GP's about their general health concerns, test results and seeking appointments through this medium.
We appreciate it might not always be simple to get through to us, but if you are seeking a routine appointment, please ring us on 01329 823456 or complete an econsult on this page.
all letters will scanned onto patients records but will not be reviewed by a GP.
Thank you
Referral information
If you are being referred via the e-referral system (previously known as choose & book), you will be sent referral booking/triage summary information. This paperwork will include instructions on your next step and the contact telephone number for the Outpatient Booking Centre. If you have any queries regarding your appointment, please ring the Outpatient Booking Centre on 02392 681700.
My Planned Care
We understand that waiting for a hospital appointment can be overwhelming.
The My planned care website gives you advice and support while you wait and helps you to prepare for your hospital consultation, treatment, or surgery. This includes giving you up to date information about waiting times at your hospital and other supporting and local services.
Patient Participation Group
Would you like to be a part of our Patient Participation Group?
The group meets at least twice a year to review the practice survey and plan improvements to the services we provide.
There is also a Fareham group where each of the ten practices in the area send a representative to discuss wider local issues.
So, if you are passionate about the Fareham community and how the practice provides for it, we would love to hear from you.
Go to our PPG page and fill out our sign up form today.
Reminder of our Zero Tolerance Policy
When contacting the surgery please remember, we are here to help you.
Our staff have the right to be treated with dignity and respect at all times without the risk of threatening behaviour or violence.
This behaviour will not be tolerated towards staff.
PPG Dementia Leaflet
In this leaflet you will find information, support numbers and symptoms which are often missed, put together by our Patient participation group.
It also importantly express's that 'It is possible to live well with dementia,' and that if supported 'people with dementia are able to continue enjoying activities they have always enjoyed and even to try new ones.'
If you would like more information, please contact the surgery.
If you would like to be a part of our PPG, you can find out how here
Summer Newsletter
We are fast approaching the first day of summer!
Excitment is in the air, and good weather looks to be on the horizon.
Would you like some tips from our PPG group about safety in the sun? Or prehaps tackling Hay fever?
You can read it all in their Summer Newsletter HERE
Pharmacy First
Did you know most Pharmacies can help with a range of common conditions without needing to see a GP?
The new Pharmacy First service was launched 31 January 2024 and adds to the existing consultation service. This enables community pharmacies to complete episodes of care for 7 common conditions following defined clinical pathways.
For more information of how a Pharmacy can help you, and for a list of the conditions, click the below link
Written Requests to Expedite Appointments
Often, patients are requested by the Hospital to obtain a letter from the GP so their appointment can be expedited.
Waiting a longer time for an appointment does not deem your request urgent. According to figures from NHS England, a total of 7.42 million people were waiting to start treatment at the end of May 2023, the highest since records began in August 2007. As a result, we are unable to write letters to expedite your appointment.
If you are experiencing worsening of your symptoms, we advise you to contact your specialist directly so they can assess your condition and make the necessary arrangements. If you have difficulty in accessing your consultant, we advise you to contact PALS for assistance.
Patient Advice Liaison Service :: Portsmouth Hospitals University NHS Trust